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About Us

Company Information

BCBSAZ is a local, independent and not-for-profit health insurance company headquartered in Phoenix. Review the company fact sheet and learn more about our organization.


BCBSAZ Continues to Address the Evolving Needs of its Members

In 1933, when the first Blue Cross baby was born, the entire cost of her delivery and her mother’s 10-day hospital stay totaled just $60! Today, Blue Cross Blue Shield of Arizona remains committed to providing the best value in health insurance and improving the quality of life for all Arizonans.

View BCBSAZ's evolution through the years.



It is our mission to provide the best value in health insurance and improve the quality of life for Arizonans.


It is our vision to be recognized as Arizona's trusted and effective health insurance leader, operating as an independent, not-for-profit, local Blue Cross Blue Shield Plan.


  • We keep our promises
  • We take pride in doing the right thing
  • We treat others the way we want to be treated
  • We are responsible stewards of our customers’ premium dollars
  • We are responsible for maintaining BCBSAZ’s heritage of service to the customer and community

Meet our Executive Team

The BCBSAZ executive team represents a unique and diverse array of backgrounds and healthcare experience. This enables us to find new and innovative ways to bring technology and teamwork together to transform health care in Arizona. Learn more about our executive team.


BCBSAZ Board of Directors

Barbara J. Ralston, Chairman of the Board
Harry A. Papp, C.F.A., Vice Chairman 
Alton J. Washington, Secretary 
Richard L. Boals, President and Chief Executive Officer 
Robert B. Bulla 
Rebecca L. Burnham 
Dan C. Coleman 
Lattie F. Coor, Ph.D. 
Richard H. Dozer 
Kathleen H. Goeppinger, Ph.D. 
Larry Landry 
Kay J. McKay 
James S. Pignatelli 
William J. Post 
Thomas C. Rothe, M.D. 
Gary L. Trujillo


Awards & Recognition

BCBSAZ outreach, employee contributions and health initiatives have a tremendous impact on the communities where we live and work. We are proud of our efforts to improve the lives of Arizonans, and the recognition we receive reinforces that BCBSAZ is a great place to work! View a few of the recent awards we have received.


Careers at BCBSAZ

Make a difference in the healthcare industry with a career at BCBSAZ. Learn what it is like to work at BCBSAZ, and view available career opportunities.



Customer Satisfaction

In BCBSAZ's most recent customer satisfaction survey, customers gave us high marks for service, dependability and being easy to do business with. View our 2010 customer satisfaction results.   



Going Green

In an effort to reduce our own carbon footprint and set a green example, Blue Cross Blue Shield of Arizona’s Phoenix office complexes have instituted several environmentally-friendly programs. Learn more.  




BCBSAZ is pleased to provide information on its enrollment, claims and business practices as required by Section 2715A of the Public Health Services Act.

View BCBSAZ disclosure information.

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Media Contacts

Renée Hunt
Senior Manager, Public Relations & Internal Communications
(602) 864-5182 (office)
(602) 920-9487 (cell)

Blue Cross Blue Shield Arizona
P.O. Box 13466
Phoenix, AZ